Safety in the Skies: Master Volume Abstract

Recent high-profile commercial aviation mishaps have stretched the National Transportation Safety Board's resources to the limit and are testing the agency's ability to unravel the sorts of complex failures that lead to tragic accidents. In recognizing the enormous challenges the NTSB faces, agency Chairman Jim Hall sought a critical examination of the NTSB's ability to investigate major transportation accidents, and in particular commercial aviation accidents. The results of that study are contained in this report, the most comprehensive examination of the workings of the NTSB in the 30-year history of the agency.Adopting a multidisciplinary approach, RAND used a variety of quantitative and qualitative research techniques to assess the NTSB's operations and processes. This research, conducted in RAND's Institute for Civil Justice, outlines recommendations aimed at END